Please know that the security answers are case sensitive.
Knowing they are case sensitive, please try to enter them again. If you still can’t remember them, send us an e-mail and we’ll send you instructions on how to extract your database and send it to us, so we can unlink it from the SYNCbits account, and create a new one thus setting up a new password and keeping the data.
PS. To access the password reset feature, please visit:
and then click on the "Forgot password" link.