I just bought MoneyWiz via their website. I downloaded the app to my Mac. I receive an email with my Activation Key. They app doesn't ask for an Activation Key, but It won't allow me to sign up or sign in. I went to the Preferences tab and tried to Restore My Purchase. It didn't work. Any suggestions?
Same problem here. How can I restore my subscription from Mac App if I bought the Licence from site?
The option "Restaure Subscription" it's only from App Store.
I found the solution! I deleted the MoneyWiz that I downloaded from Apple App Store and re-downloaded from MoneyWiz website. Now, the app ask me about the Activation Key!
I get the same issue with the Windows version. Now I cannot access it.
I am locked out of my stuff. This is really crap service
Judging by the screenshot you provided, MoneyWiz does ask you for an activation key. What happens when you enter it and press "Activate"?
I don't have the key. I bought this in April and have the receipt which I have sent to you. This has been working fine until I stopped using it for 2-3 while been on holiday. Tried to open it and now i get this. What do I do?
If you no longer have your access key just e-mail us and we'll find it and send it to you. You can email us at email@example.com
Hi, I have the same issue with my microsoft app, how I can solve this issue?
@Cesar, since this threat also discusses MoneyWiz for Mac, can you tell me what issue you are experiencing exactly?
Same issue here on windows desktop??? activated my mobile app but no license key for windows version??? This is ridiculous and have sent an email through support earlier today already and still no response
I will reply to your ticket right away, let's keep communication in 1 place (i.e. in the ticket).