I have had repeated errors between my Android database and Windows databases. Each time the help desk goes through the same procedure to correct the problem ie de-syncing the databases, deleting the files on my PC, then re-installing and re-syncing everything (which take hours and is all a real pain). This corrects the error but it is obviously not solving the root cause which is happening again and again. Also looking on this forum it is not an isolated issue (as the help desk try to tell you).
The fault appears to be with the Windows sync, a program which we have all paid for and is clearly not performing as advertised. I believe all windows users should be partially refunded until the program is of the quality which you would expect, at the moment it is totally unreliable.
Another disgruntled user