Oh, interesting! Thank you so much for sharing this. I see that my colleague was investigating your case and the reason why I didn't see the ticket you mentioned at first is that I didn't expect this issue to be present at that time - I was under the impression that it's just a recent one!
Apologies that this issue slipped into new version as well. It's currently being fixed so we hope that this time we'll fix it for good and it won't re-surface again. With the information we have about it, we are confident that we found the underlying issue.
We wanted to acknowledge that we're aware of a bug that would cause transfer transactions not to appear properly, which would affect the balance. The issue is being worked on and will be fixed in the next update. It's simply a display issue so your data is perfectly safe.
Please also repair my sync problem... my syncbits email is firstname.lastname@example.org
I have de-synced my windows app (with correct values) and re-create a new syncbits account email@example.com
However, upon reinstalling my iOs app, and then sign in with THE NEW SYNCBITS ACCOUNT, the ios app still gives me wrong values all over. I thought this has something to do with ios cache/memory/backup. I tried to delete moneywiz backup in icloud and everything I could find. However after deleted everything, restart iphone, reinstall moneywiz, re-sync, again all data comes back totally messed up.....
Please please please repair my problem ASAP. Correct value is in my windows app.
As for categories issue, you should do a clean sync on your Windows device http://silverwiz.freshdesk.com/support/solutions/articles/218286-how-to-reinstall-moneywiz-2-on-windows-pc-
Concerning categories which are created automatically, we will introduce the new feature allowing to disable this step when connected with online-banking and control all categories manually.
Please consider privacy concerns before posting your personal details on the public forums - please contact us privately at firstname.lastname@example.org so that we can assist. Thank you!
For anyone else experiencing similar issues please contact us either in a new thread or (preferably, if you need to show your personal details) over e-mail at email@example.com.
Your category sync issue, are you losing the categories assigned to certain transactions on the Windows app?
I've been reporting this problem for some time and was under the impression it was only happening to me.
Stephen - yes the behavior is unpredictable to say the least! I'm also informed I am unique with my on going issues :-)
@Stephen: I'm not sure if you've already opened a ticket with us to investigate this - I can't see any under your e-mail. If not, please e-mail us at firstname.lastname@example.org so we can investigate and help.
@David: as I noted in my message today, your issue will be fixed in the next MoneyWiz for Windows update.
Pippa, I'm a new user, but I had the same thing happen to me. You must un-filter your accounts on the new tabblet and check if there are any "old" transactions that you don't expect anymore. I had a 90 day filter on without knowing it, but once cleared and tidying up all is now well and back to normal. I was too baffled as all was well on my PC but not my Android phone.