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Unable to change my SyncBITS password

I am not able to change my SyncBITS password. when I try to enter a new password within the application I get the error message "Password not suitable for account".

Also trying to change my password via doesn't work. I can login with my current password, but when I enter my current password in the change password form it gives me an error message that I use the wrong password. Double checked my password being correct before I entered.

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Dear Johannes,

I am really sorry for the inconvenience this is causing! Could you please e-mail us about this so we can investigate in more detail?

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