Start a new topic
Solved

Help with subscription on itunes

I have a  problem on Itunes, I have to cancel my credit card and remove the payment method from my itunes account, obviously the automatic subscription of Moneywiz was canceled. Today I receive my new credit card and added on itunes , then enter on my subscriptions to reactivate the Moneywiz online banking again, but when I enter to Moneywiz 2 the message that say 'the subscription  is invalid' still show up. How I fix this? Only the subscriptions purchased from Moneywiz are valid? 

Thanks for your help.

1 Comment

Jose,


Hmm, in this case the important question would be whether the original subscription expired already or not. Can you please try clicking on "Restore purchases" button in MoneyWiz's Settings -> Subscriptions? It's best if you can do this from the device where you've purchased the subscription in the first place.

Login or Signup to post a comment