Start a new topic

PIN Number Entry Problem

On OS X, MW2 is often unresponsive to the keyboard when trying to enter my PIN number. Sometimes it works, sometimes it doesn't.

I have checked that the app is in focus when I'm trying to enter it, but sometimes I'm pushing buttons and nothing is happening, so I have to quit the app and try again.

Is anyone else experiencing this?

1 person has this problem

Yes exactly the same issue - on Yosemite 10.10.3

Good to know I'm not alone! I'm running Yosemite 10.10.3 too.

I deleted it and reinstalled all working again

Same problem here!

Hello Everyone, 

First apologies for the inconvenience. Indeed it is a general issue in MoneyWiz 2.0.4 on OS X 10.10.3 and onwards. The issue is fixed for the 2.0.5 update coming in a few weeks. 

In the meantime there is a very easy workaround: 

1. Stop the internet connection on your Mac. Unplug Ethernet cable or disable WiFi etc. 

2. Restart MoneyWiz

3. Now you should be able to enter the PIN without issues. 

4. Disable the PIN

5. Re-enable the internet. 

Alternatively if you use SYNCbits, you can disable the PIN via iOS and that will sync to the Mac. 

Once again apologies for this. 

Thanks, Asen. Hopefully the update will sort it out :)